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Description
Salesforce’s Alliances & Channels (A&C) Transformation Team is designed to lead the Alliances & Channels organization transformation journey. There are 5 main functions to the team:Transformation Program Office: drive program governance framework & operating model inclusive of key stakeholders, communication strategy & execution, integration to dependent programs & organizations (e.g. direct sales transformation).Roadmap Development & Integration: build & maintain forward looking roadmap for A&C’s Partner Transformation, inclusive of integration to our seller experience transformation. Roadmap is inclusive of Reseller, Consulting and Partner ProgramsBusiness Architecture: develop & maintain A&C personas, problems process maps and business case in scope to drive Salesforce’s A&C Transformation. Drive a value-led approach to prioritize key capabilities needed to transform for future revenue growth.Change Management: develop & implement a framework to synthesize People (Role) / Process / Technology changes at a Global and Regional level. Establish adoption tracking to ensure the business thrives toward accomplishing their target outcomes set-out in the transformation’s business case. Connect a deep understanding of personas, employee engagement, external forces and regional nuances to introduce interventions that resonate with various stakeholders. Integrate the seller and partner experience, re-introduce partner alliance manager and partner sales roles, deepen incentives in partner program and activate global and regional communities around a north star vision for transformation. Value Development & Realization: for Salesforce to increase our return on investment from redefining the A&C organization, we must lead with value as our guiding principle. We will develop & maintain the business value case, as well as showcase the value we’ve realized from committed investments.
